{"id":38,"date":"2026-10-12T11:03:09","date_gmt":"2026-10-12T11:03:09","guid":{"rendered":"https:\/\/plankhaus.huxentech.com\/index.php\/support\/"},"modified":"2026-10-12T11:11:00","modified_gmt":"2026-10-12T11:11:00","slug":"support","status":"publish","type":"page","link":"https:\/\/plankhaus.huxentech.com\/index.php\/support\/","title":{"rendered":"Here to help."},"content":{"rendered":"<div class=\"faq\">\n<div class=\"faqintro\"><span class=\"eyebrow\">Before you specify<\/span><\/p>\n<h2>Flooring, made clearer.<\/h2>\n<p>Practical guidance before you choose.<\/p>\n<\/div>\n<div>\n<details>\n<summary>What is engineered timber flooring?<i class=\"fi fi-rr-plus\"><\/i><\/summary>\n<p>A real timber wear layer is bonded to a layered core. Construction varies between products; ask for the specification before ordering full flooring quantities.<\/p>\n<\/details>\n<details>\n<summary>What is the difference between plank, herringbone and chevron?<i class=\"fi fi-rr-plus\"><\/i><\/summary>\n<p>Plank uses long, straight boards. Herringbone arranges rectangular blocks in a zig-zag. Chevron uses angled ends to create a continuous V pattern.<\/p>\n<\/details>\n<details>\n<summary>Can I order samples?<i class=\"fi fi-rr-plus\"><\/i><\/summary>\n<p>Yes. Browse the floor library, add samples to your basket and complete checkout. Listed prices are for samples.<\/p>\n<\/details>\n<details>\n<summary>How much does delivery cost?<i class=\"fi fi-rr-plus\"><\/i><\/summary>\n<p>Available delivery options and charges appear in checkout after you enter your address. If no option appears, contact us before ordering.<\/p>\n<\/details>\n<details>\n<summary>Can I buy flooring for an entire project?<i class=\"fi fi-rr-plus\"><\/i><\/summary>\n<p>Send your area, preferred finish and project details through the trade enquiry form. Flooring quantities, pricing and lead times are confirmed separately.<\/p>\n<\/details>\n<details>\n<summary>How do I care for timber floors?<i class=\"fi fi-rr-plus\"><\/i><\/summary>\n<p>Avoid standing water, protect furniture feet and use a cleaner suited to the finish. Follow the supplied product care guide.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<h2>Still have a question?<\/h2>\n<form class=\"ph-form\" method=\"post\" action=\"https:\/\/plankhaus.huxentech.com\/wp-admin\/admin-post.php\"><input type=\"hidden\" name=\"action\" value=\"ph_form\"><input type=\"hidden\" name=\"kind\" value=\"enquiry\"><input type=\"hidden\" id=\"ph_nonce\" name=\"ph_nonce\" value=\"280eaf2bd7\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/38\" \/><label>Your name<input name=\"name\" required maxlength=\"120\" autocomplete=\"name\"><\/label><label>Email address<input name=\"email\" type=\"email\" required autocomplete=\"email\"><\/label><label>Project or question<textarea name=\"message\" rows=\"6\" required maxlength=\"6000\"><\/textarea><\/label><input name=\"website\" tabindex=\"-1\" autocomplete=\"off\" class=\"honeypot\"><button class=\"cta\">SEND ENQUIRY<\/button><\/form>\n","protected":false},"excerpt":{"rendered":"<p>Before you specify Flooring, made clearer. Practical guidance before you choose. What is engineered timber flooring? A real timber wear layer is bonded to a layered core. Construction varies between products; ask for the specification before ordering full flooring quantities. What is the difference between plank, herringbone and chevron? Plank uses long, straight boards. Herringbone [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/plankhaus.huxentech.com\/index.php\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plankhaus.huxentech.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plankhaus.huxentech.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/plankhaus.huxentech.com\/index.php\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":1,"href":"https:\/\/plankhaus.huxentech.com\/index.php\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":70,"href":"https:\/\/plankhaus.huxentech.com\/index.php\/wp-json\/wp\/v2\/pages\/38\/revisions\/70"}],"wp:attachment":[{"href":"https:\/\/plankhaus.huxentech.com\/index.php\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}